Knowledge Management Consultant
Location: Irving, Texas
Description: Allstate Corporate is looking of Knowledge Management Consultant right now, this vacancy will be placed in Texas. For detail informations about this vacancy opportunity please give attention to these descriptions. In this newly created position the Operations Knowledge Management Business Process Consultant will have the unique opportunity to develop and deliver a consistent knowledge manag! ement platform for Operations. Additionally this individual will be responsible for building an Operations knowledge management and knowledge transfer approach that seeks to organize, create, distribute and enable adoption of insights and experiences, resulting in management knowledge being a strategic asset for the Operations organization.
Essential job functions:
Deliver a knowledge management platform that is implemented across Operations
Provide one central location to store knowledge
Build and maintain a process library, which includes:
Process Documentation
Process Flows
Job Aids for current processes
Implement a solution that maintains all documentation associated to Operations, in the following areas:
Compliance
Guidelines
Standards
Guiding principle
Assess, collect, organize, manage knowledge
Identify and assess training needs
L! ead the design and development of knowledge management/transfe! r training programs
Appraisal of knowledge transfer effectiveness
Qualifications
College Degree or equivalent work experience required
Prior experience with design, development and implementation of successful knowledge management training programs required
ITSM Foundations Certification preferred, Intermediate Operations Support Certification preferred
Prior and proven experience leading successful change/project management initiatives required
Must have a proven track record of working independently and collaboratively
Must possess and demonstrate strong organization skills
Must possess and demonstrate strong written and verbal communication skills
Best Practices
Align the Operational Knowledge Management Strategy to proven global best practice process standards with the capability to:
Evolve by defining processes, standards, metrics and management tasks. Integrate ! the individual level work with the organizational level activities to improve services
Knowledge Centric Summary Expectations and Goals
In order for the Operations organization to deliver higher value to our customers we must focus on the source of value: KNOWLEDGE
Build out a consistent knowledge management framework and practices for all of Operations
Careers @Allstate
We are insurance. We are financial services. We are also so much more. We are lawyers, writers, web developers, accountants, building engineers, application developers, project managers and human resource specialists. We are creative, driven, passionate, fearless and curious. Our unique culture of inclusion helps us maximize innovation and creativity. We believe that welcoming differing ideas, cultures and backgrounds gives us a competitive advantage in a diverse, global marketplace. At Allstate, it's our differences that drive our success â€" as individuals and ! as a company. We celebrate creative problem-solving as we work together! to make a difference in our communities. We believe in providing the very best tools and resources available to help keep our customers â€" and our employees â€" in Good Hands®.
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Good Work. Good Life. Good Hands.
Benefits and Perks
Pension plan PLUS 401K
Career path/succession planning
Mentoring programs
Tuition reimbursement
Inclusive work environment
Flexible schedules
Generous paid time off (with option to purchase additional days)
Medical, Dental, Vision, Life and Long Term Disability Insurance
Health and wellness benefits, including: nutrition/weight management, smoking cessation program, stress management, lifestyle coaching, financial reso! urces
Adoption assistance program
Comprehensive health insurance plans
Flexible spending accounts (FSA)
Employee Resource Groups including Allstate Women's Information Network (AWIN), Professional Latino Allstate Network (PLAN), Allstate Asian American Network (3AN), Allstate Network of Gay and Lesbian Employees and Supporters (ANGLES), African American Working Network (AAWN), Young Professional Organization (YPO), Parents Working Together (PWT), Allstate Adoption Network (AAN) and Allstate Veterans Engagement Team and Supporters (AVETS)
Join our award-winning team!
Diversity, balance, innovation and providing an environment where employees can thrive. These are all core values at Allstate, and we have the awards to prove it:
The World’s Leading Top 100 Companies â€" Forbes magazine
Diversity Elite - America’s Best 50 Companies for Minorities â€" Fortune magazine
Top 100 Military Friendly E! mployers List - MilitaryFriendly.com
50 Happiest Companies in ! America - CareerBliss
Best Places to Work for Recent Grads - ConnectEDU
100 Best Companies for Working Mothers â€" Working Mother magazine
Top 40 Best Companies for Hispanics to Work â€" Hispanic Business magazine
Top 10 Companies for African Americans to Work â€" DiversityInc
Top 100 Best Places to Work in IT â€" Computerworld magazine
Top 100 Companies for Employee Training and Development â€" Training magazine
Job
Operations Management
Primary Location
TX-Irving
Other Locations
VA-Roanoke, OH-Hudson, IL-Northbrook, NC-Charlotte
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If you were eligible to this vacancy, please send us your resume, with salary requirements and a resume to Allstate Corporate.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be opened on: Thu, 10 Oct 2013 03:55:09 GMT
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