NassifMD, a premier plastic surgery provider in Beverly Hills, California, is looking to hire a Concierge to provide front desk and and administrative support to practice operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answers and screens telephone calls in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy.
- Perform basic administrative/secretarial/reception duties.
- Coordinates calendars and schedules appointments, ensuring all parties are informed of and kept abreast of schedule awareness.
- Meets and greets patients.
- Provide general non-medical practice information.
- Managing customer/patient requests or patient related needs for surrounding their appointments, payments or procedure/treatments.
- Arranging transportation for post op patients.
- Distributes daily internal/external mail and overnight packages; sends and distributes faxes.
- Composes, types, and distributes professional correspondence and memoranda, E-mails and faxes, using individual initiative and as assigned.
- Proactively establishes, and maintains highly organized filing system, files correspondence and other records.
- Coordinates and arranges transportation arrangements
- Completes expense reports and processes invoices; ensures that correct account codes are used and required signatures obtained.
- Coordinates consultations including but not limited to preparing and distributing appointment materials, preparing patient rooms, rooming patients, and following up on patient documents.
- Orders and maintains supplies, coordinates equipment maintenance.
- Assists the Practice Manager with development and implementation of department systems and procedures as needed.
- Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
- Assists with special projects as assigned.
- Performs other related duties as assigned by management.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent verbal and written communication skills.
- Commitment to excellence and high standards.
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
- Strong interpersonal skills.
- Ability to understand and follow written and verbal instructions.
- Ability to deal effectively with a diversity of individuals at all organizational levels.
- Good judgement with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
- Ability to work independently and as a member of various teams and committees.
- Versatility, flexibility, and a willingness to work within constantly changingpriorities with enthusiasm.
- Acute attention to detail.
- Demonstrated ability to plan and organize projects.
- Must be a self-starter and highly motivated
- Ability to effectively and efficiently multi-task
- Computer skills (Microsoft Office, various communication platforms, and CRM)
- Ability to effectively sustain multiple simultaneous tasks while maintaining a high level of customer service.
EDUCATION AND EXPERIENCE:
- High School Diploma or GED equivalent
- US work authorization
- Regular Attendance and Punctuality
- Associate's degree (A.A.) or equivalent, one to three years of office administrative assistant or receptionist experience, or equivalent combination of education and experience.
EEO: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
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