Manager Bankruptcy
Location: San Antonio, Texas
Description: USAA is employing Manager Bankruptcy right now, this occupation will be assigned in Texas. For detail informations about this occupation opportunity kindly see the descriptions. Share our pride. Join our mission.
As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission - to facilitate the financial security of our members, the m! en and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 23,000 employees. They are the heart and soul of our member-service culture.
Recently Ranked 100 Best Companies to Work For by Fortune in 2012 , we are proud to receive consistently outstanding awards and ratings for member service, employee well-being and financial strength. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity . These are the foundations of how we do business with our members, as well as how we treat each other.
We are currently seeking talented Manager Bankruptcy for our San Antonio, TX facility.
PURPOSE OF JOB
Manages a team of Bankruptcy Specialists to insure adherence to company policies, procedures and regulatory requirements in regards to bankruptcy laws and rules. Maintain statistical data on ! staff performance in order to provide constructive feedback as! it relates to established performance standards. Monitor and manage daily account volumes and work flows to ensure effective turnaround times on completed work outs and maximum member experience. Maintain compliance with policies, procedures and regulations.
JOB DUTIES
Responsible for management of a phone unit for bankruptcy members and attorneys to educate and train members on bankruptcy policies.
Responsible for adherence based on FDIC, OCC, CFPB, and Bankruptcy Court expectations and establish effective oversight, controls and reporting.
Oversees the day-to-day bankruptcy activity for pre and post charge off suppliers ensuring that processes are fully compliant with bankruptcy court rules, and in full compliance with all regulatory guidance.
Develops employees through regular coaching and feedback that leads to improved results.
Recommends systems, technology, techniques, processes and analytical reporting improvements to achieve and sustain top! tier performance.
Introduces and implements compliance and process controls throughout the vendor oversight process. Addresses supplier compliance issues and augments training to assist in remediation.
Updates senior management on a regular basis regarding progress on projects, performance and potential risks to the business.
Ensures strong outcome for member satisfaction and U Count results.
Recommends and participates in business cases to reduce costs and improve efficiencies. Responsible for managing and forecasting unit budgets and implementing expense control initiatives. Introduces multiple outsource vendors with the intent of gaining a competitive advantage through differentiating service and driving production while decreasing cost.
Ensures through regular review and testing that support and outsource strategies are compliant, efficient, cost effective and reflective of USAA's core values.
Attend industry conferences to gain best-demonstrate! d practices and share, scope and execute on identified initiatives.
5 years recent bankruptcy management experience.
3 years leadership experience.
High school diploma or GED.
Preferred
Bachelor Degree.
Past Bankruptcy Experience across multiple product lines.
Experience managing non-exempt staff.
Experience managing external legal vendors.
***Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning an! d continuing education will assist you with your professional goals.
USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.
Relocation assistance is available for this position.
Qualified applicants must successfully complete a pre-employment background and drug screen.
USAA is an Equal Opportunity/Affirmative Action Employer.
Percentage of Travel:
Less than 25%
Relocation Approved:
Yes
Work Days:
Monday
Tuesday
Wednesday
Thursday
Friday
Work Hours:
8:00am-5:00pm
- .
If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to USAA.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation will be opened on: Mon, 05 Aug 2013 23:08:59 GMT