Security Officer
Location: Austin, Texas
Description: InterContinental Stephen F. Austin is employing Security Officer right now, this career will be settled in Texas. Further informations about this career opportunity please read the description below. Do you see yourself as a Security Officer? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU.
Description
Do you see yourself as a Security Offi! cer?
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
DUTIES AND RESPONSIBILITIES:
Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards. This may include and is not limited to:
patrolling and inspecting with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds; monitoring surveillance cameras and checking areas for unauthorized persons or vehicles and coordinating towing of vehi! cles, unlocked doors and fire and safety hazards and document ! all actions
maintaining the Security procedures and audit/department logs that may include lost and found, storing guests' valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests
ensuring all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required
escorting staff and guest to car if requested
inspecting purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property
Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Such investigations may include theft or lost items, noise complaints, assault complaints, foo! d poisoning complaints, intoxication incidents, other guest complaints and safety hazard accidents and incidents. May have to administer CPR on guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required. Complete documented reports in accordance to Company and hotel polices and procedures.
Assist in training/educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security, and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs to security equipment or hotel property as needed and ensure that equipment is prepared and operational for the following day's work.
Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate Legal d! epartment, Corporate Claims Management department, insurance agencies a! nd outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the Company.
Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction.
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department.
Perform other duties as assigned; such as may handle deliveries received during non-business hours.
Requirements
Qualifications and Requirements:
High school diploma or equivalent, plus two year of security and safety experience, or equivalent combination of education and experience. Must speak fluent English. Other languages preferred.
You will be required to work nights, weekends, and/or holidays.
This job requires ability! to perform the following:
Carrying, lifting, pushing and/or pulling items weighing up to 50-100 pounds
Frequently standing up and moving about the facility
Frequently handling objects and equipment to secure the facility
Frequently bending, stooping, and kneeling
Other:
Communication skills are utilized a significant amount of time when interacting with the guests and employees.
Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques may be required or highly desired.
Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes.
Problem solving, reasoning, motivating, organizational and training abilities are used when an emergency situation occurs.
Reading and writing abilities are utilized in order to document or record all tas! ks completed, to order supplies, to receive their instructions for the ! day and/or to read safety and security procedures.
Mathematical skills, including basic math, are used occasionally.
In return we'll give you a competitive financial and benefits package which includes free shift meals, healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us more about yourself by clicking "Apply Online".
IHG is an equal opportunity employer M/F/D/V
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If you were eligible to this career, please send us your resume, with salary requirements and a resume to InterContinental Stephen F. Austin.
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career will be started on: Wed, 20 Nov 2013 23:45:25 GMT